GASTRO-MONITOR

Innovative customer feedback system for the hospitality industry

Experience a completely new level of customer satisfaction and restaurant management with our cost-effective and innovative Gastro Monitor. This advanced system allows your restaurant guests to evaluate their experience quickly and conveniently by scanning a QR code that leads them to a user-friendly questionnaire.

Our Gastro Monitor provides effortless feedback collection for your guests. Each table or the bill is equipped with a QR code that opens an intuitive questionnaire on the guest’s smartphone. This data is transmitted in real time to a dashboard, allowing restaurant managers to immediately review and analyze the results, including the geographical origin of their guests. Through detailed analysis over longer periods, you can identify trends in customer feedback and optimize your service accordingly.

Direct feedback from your guests helps you understand their needs and continuously improve your service, which in turn increases customer satisfaction.

Both the questionnaire and the dashboard are designed to be user-friendly to ensure simple and intuitive use.

Your benefits at a glance

  • Improved service quality
  • All data is automatically collected and analyzed
  • Stronger customer loyalty
  • Real-time data in a user-friendly dashboard
  • Immediate feedback from your guests
  • Quick identification of potential operational issues
  • Increased employee satisfaction through positive guest feedback

Flexible payment options for every budget

Choose between semi-annual payment or annual payment.

Not sure whether the Gastro Monitor is the right solution for your needs? Get in touch with us today and we will be happy to advise you.

Initialization fee (one-time)

The initialization of the project costs a one-time fee of

CHF 600.-

Semi-annual payment

Minimum contract duration 6 months

CHF 2400.- / year

(CHF 200.- / month)

Annual payment

Minimum contract duration 12 months

CHF 2280.- / year

(CHF 190.- / month)

What you receive

  • Results presented in a dashboard with individual access for you
  • Results on satisfaction, quality, value for money, likelihood of recommendation, food offering, atmosphere, catchment area evaluation, and comments (in text form)
  • Continuous data collection to measure customer feedback via QR code
  • Secure hosting of your data
Further information Watch video
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Do you have a question?

We would be happy to explain the process and answer your questions personally.

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